When & Where

Quick Facts

  • Availability Yes
  • Course Code K24BEFB09A
  • Suitable For 19 year olds and up are permitted on this course

What you will learn

Aims and objectives of this qualification This qualification aims to: • provide learners with the introductory knowledge and skills they need to operate as a successful business administrator • confirm competence of those already fulfilling an entry-level business administration role• allow learners to develop skills in a range of areas relevant to business administration roles, such as communication, presentation skills and providing administrative support. The objectives of this qualification are to help learners: • develop the skills and qualities valued in employees by employers• understand and work on their strengths and weaknesses as a business administrator.

Learning Outcomes

By the end of this course, you will be able to:

  • to provide learners with knowledge of communication in a business environment, with a focus on telephony and voicemail systems. Learners will also gain the knowledge required to produce business documents and how to store and retrieve information
  • to provide learners with an understanding of health and safety in a business environment. Learners will know their responsibilities and how to work safely, complying with health and safety requirements in a business environment
  • s to equip learners with the knowledge of how to meet and welcome visitors in a business environment, provide mail services and use office equipment.
  • to provide learners with an understanding of employees’ rights and employers’ expectations. Learners will know how to manage their own work and understand ways of managing and improving their personal performance and development.
  • s to provide learners with an understanding of the purpose and structure of business organisations. Learners will know how to contribute to environmental sustainability, how to support equality and diversity, and meet confidentiality and security requir
  • o give learners the skills and knowledge required to work with others in a business environment, such as meeting agreed deadlines, maintaining expected standards of performance and treating others with courtesy and respect.
  • Know employees’ rights and employers’ expectations.
  • Know how to work with others in a business environment.

On successful completion of the course, you will achieve the following qualification: Certificate in Business Administration [OCNLR]

Entry requirements

This qualification is designed for learners who are working in or looking to work in a business administration role. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved an Entry Level qualification Basic English and Maths skills needed

What you can do next

Progress onto another Administration/Accountancy/Book keeping Programme at Level 2, look at Job Opportunities including Apprenticeship programmes